Right of Cancellation for Goods

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, takes possession of the goods.

If you have ordered several goods as part of a single order and these goods are delivered separately, the cancellation period begins on the day on which you, or a third party designated by you who is not the carrier, takes possession of the last item.

If goods are delivered in several partial shipments or pieces, the cancellation period begins on the day on which you, or a third party designated by you who is not the carrier, takes possession of the last partial shipment or the last piece.

To exercise your right of cancellation, you must inform us:

Intend Bicycle Components GmbH
SIMONS.LAB
Schwarzwaldstraße 1
79117 Freiburg im Breisgau
Germany

Email: simons.lab.info@gmail.com

of your decision to cancel this contract by means of a clear statement, for example by a letter sent by post or by email.

You may use the model cancellation form provided below for this purpose, but its use is not mandatory.

Where an electronic cancellation function is available on our website, you may also submit your cancellation using the “Cancel contract” function provided there.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Right of Cancellation for Services

For contracts relating to services, in particular our Factory Installation service, you also have the right to cancel the contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day the contract is concluded.

The contact details and methods stated above also apply when exercising your right of cancellation for services.

If you expressly request that we begin providing the service before the cancellation period has expired and you subsequently cancel the contract after we have already begun providing the service, you are required to pay us a reasonable amount for the services provided up to the time at which you notify us of the cancellation. This amount corresponds to the proportion of the services already provided in relation to the total scope of the service agreed in the contract.

Your right of cancellation for a paid service expires before the end of the cancellation period if we have fully performed the service and, before performance began, you expressly agreed that we may begin providing the service before the cancellation period has expired and at the same time confirmed that you are aware that your right of cancellation expires once the service has been fully performed.

Consequences of Cancellation for Goods

If you cancel this contract, we will reimburse all payments received from you, including delivery costs, without undue delay and no later than fourteen days from the day on which we receive notification of your cancellation.

This does not include any additional delivery costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us.

We will make the reimbursement using the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. You will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever occurs first.

You must return the goods without undue delay and no later than fourteen days from the day on which you notify us of the cancellation to:

Intend Bicycle Components GmbH
SIMONS.LAB
Schwarzwaldstraße 1
79117 Freiburg im Breisgau
Germany

The deadline is met if you send the goods before the fourteen-day return period has expired.

You are responsible for the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Model Cancellation Form

If you wish to cancel the contract, you may complete and return this form.

To:

Intend Bicycle Components GmbH
SIMONS.LAB
Schwarzwaldstraße 1
79117 Freiburg im Breisgau
Germany

Email: simons.lab.info@gmail.com

I/We hereby give notice that I/We cancel the contract concluded by me/us for:

☐ the purchase of the following goods:

☐ the provision of the following service:

Ordered on:

Received on (for goods):

Name of consumer(s):

Address of consumer(s):

Date:

Signature of consumer(s):

(only required if this form is submitted on paper)